Contact

FAQ

How can I contact customer service?

You can reach our customer service team via email at neonexsoffcial@gmail.com or by calling us at (+91) 80803-35230 during business hours.

Reply 24 hours

What is your return policy?

We offer a 5-day return policy. Items must be in their original condition and packaging. Please visit our Returns page for more details on how to process a return.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s site to track your shipment.

How long will it take to receive my order?

Processing usually takes 7-10 business days. Delivery times vary based on your location and shipping method chosen at checkout.